- Please allow 7-10 BUSINESS DAYS handling time on all orders. Some items may take an additional 2-3 business days to process.
- Estimated shipping times are based on time it takes to ship AFTER an order has gone through handling and processing.
- After it ships, you will be sent an email with your tracking information.
- If an item is not immediately available in inventory, we do our best to find your item in one of our other locations.
- All orders originating outside of Japan will apply the International Shipping Policies.
- At this time, we do not offer shipping methods other than the standard shipping. We are working to offer more flexible shipping options in the future.
By completing your order you agree to pay all applicable fees. A 10% restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address If your order is refused upon delivery. All original shipping cost are non-refundable
INTERNATIONAL SHIPPING POLICIES
- We currently do not ship to P.O. boxes
- All orders are subject to verification prior to processing and shipping.
- We are required to complete a customs declaration with the retail value of the item(s) purchased, The Most Satisfying cannot legally declare your order as a gift.
- Our available shipping methods may change as made available or terminated by carrier.
- Selected products are not available to ship outside of the United States. Items we cannot ship internationally are:
-Hazardous Materials: Aerosol Spray and Lithium Ion Batteries, Lighters.
-Orders of any of these products will be canceled in our system.
- The customer assumes the cost of any return shipping for refunds or exchanges.
- During the order verification step we may contact you by email to request additional information. If we do not receive a response within 3 business days after our attempted contact, that order will be canceled.
- The customer will assume all applicable fees that may occur due to import/export.
By completing your order you agree to pay all applicable fees. For international orders, a 25% restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address If your order is refused upon delivery. All original shipping cost are non-refundableTracking Notes
If the tracking information states that your items have been delivered but you have not received it, please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.
We will always do our best to assist you, but The Most Satisfying does not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim through them.
*The shipping policy is subject to change at anytime at the discretion of the company without notice.